From time to time GloBird Energy will use estimate reads to create your bill.
Sometimes we need to wait for a scheduled meter read to transfer a new customer.
Providing a self-read can help speed up transfers or avoid estimates.
Meter reads & your bill
You can tell if your bill is a based on an actual read or an estimate by looking at the second page, in the “Meter Reads” section where you will see either (A) for Actual or (E) for Estimate. More info on how to read & understand your bill is available here.
Please ensure your meter is easy to access. There are many things that can make access difficult, over the years we have experienced cases of locked gates, savage dogs, unsafe environments, uneven road surface, overgrown vegetation, fences, and vehicles parked in the way. Keep in mind that the meter reader will not go to efforts to get the meter read, they expect ease of access.
How to provide your own meter read?
Providing your own self-read is easy. Take a snap of your meter – and upload it to ‘Self read’ in My Account – instructions here.
Alternatively, snap a photo of the meter and send it to CS@GloBirdEnergy.com.au.
Please make sure to clearly capture both the meter read and the meter number. Please also mention your GloBird account number in your email to us, and the date you took the photo, and we will happily use your read.
Click here for information on how to read your own meter.