From time to time GloBird Energy will use estimate reads to create your bill. To find out for more.
You can tell if your bill is a based on an actual read or an estimate by looking at the second page, in the "Meter Reads" section where you will see either (A) for Actual or (E) for Estimate, click here for more info on how to understand the info on your bill.
Please make sure your meter is easy to access. There are many things that can make access difficult, over the years we have cases of locked gate, savage dog, unsafe environment, uneven road surface, overgrown vegetation, fences, vehicles parked in the way. Keep in mind that the meter reader will not go to efforts to get the meter read, they expect ease of access.
Provide your own read.
If you receive an estimate bill and prefer us to bill you based on an actual read, you can provide is a self-read. Just snap a photo of the meter and send it to CS@GloBirdEnergy.com.au.
Please make sure to clearly capture both the meter read and the meter number. Please also mention your GloBird account number in your email to us, and the date you took the photo, and we will happily use your read to re-issue your bill.
Click here for information on how to read your own meter.