Legal & Compliance
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Legal & Compliance
- Retail Code
- Hardship Policy
- Payment Assistance Policy
- Standing Offer Tariff Electricity - Vic
- Standing Offer Terms and Conditions
- Standing Offer Tariff Gas - Vic
- Summary of Customer Rights
- Solar tariff
- Wrongful Disconnection Policy
- Market Offer Terms and Conditions
- Dispute Resolution
- Payment Difficulty Assistance
- Family Violence Resources
- GloBird Energy Family Violence Policy
- Covid-19 Assistance
- Retail Code
- National Hardship Policy
- Hardship Policy – Easy English (National)
- Standing Offer Terms and Conditions
- Standing Offer Tariff Electricity - NSW
- Standing Offer Tariff Gas - NSW
- Standing Offer Tariff Electricity - QLD
- Standing Offer Tariff Gas - QLD
- Standing Offer Tariff Electricity - SA
- Standing Offer Tariff Gas - SA
- Privacy and Credit Reporting Policy
- Market Offer Terms and Conditions
- Dispute resolution
- Payment Difficulty Assistance
- Covid-19 Assistance