Estimating Your Bill
What if an estimate is wrong?
We take care to be as accurate as possible, but estimates are never perfect. However it will always even out on the next meter read. Any incorrect estimate would either be lower than it should be, or higher. However, once the next read is done, it will always balance out.
Example; imagine you get billed once every month. The last three monthly reads from your meter were 200, 300, 400. That means you used 100 units every month for three months. Let’s imagine you pay $1 per unit. You should be billed for $100 a month. This equals $300 for all three months together. However; imagine your second month’s read was overestimated incorrectly, and we used a read of 370. You would have been billed like this: 100 units in month one, 170 units in month two, but only 30 units in month three. This still equals $300 for all three months. The result would mean that one bill is higher than it should be, but the next one is lower. It will always balance out in the end.