Monthly Gas Bill
Why are you introducing monthly gas billing?
Until recently, we’ve always billed monthly for electricity, but every two months for gas. This can make budgeting difficult for customers, especially those who have both electricity and gas on one account.
For example, if you use $100 of electricity every month and $100 of gas every month, you received a bill like this:
|January||$100||One month electricity|
|February||$300||One month electricity plus two months gas|
|March||$100||One month electricity|
|April||$300||One month electricity plus two months gas|
To help smooth out the billing for the months when we don’t receive an actual gas meter read from your local distributor, we will use an estimate instead. This means you will receive a bill that looks more like this:
|January||$200||One month electricity plus one month gas|
|February||$200||One month electricity plus one month gas|
|March||$200||One month electricity plus one month gas|
|April||$200||One month electricity plus one month gas|
As you can see the total cost is the same but means you will now receive smaller, easier to manage bills.
Why do you have to use an estimate for monthly gas billing?
Your local distributor reads your gas meter and provides us with the meter data every two months. In order to smooth things out we will estimate your gas read, and make the necessary adjustments the following month, so that you only pay for the energy you've used.
How do you calculate an estimate?
The estimate of your usage is based on your property’s previous usage pattern. The estimate will always balance out the following month when the actual meter read is taken by your local distributor and we’ve made the necessary adjustments. In the end you will only pay for the energy you’ve used.
I don’t want the convenience of smoother monthly gas bills, can you continue to bill me every two months?
No worries, call us on 13 3456 to discuss your options.