State Rates

Why do energy rates change each year?

We need to adjust your energy rates in-line with the latest network and wholesale costs. These have changed since we last set your prices. The good news is that this means you shouldn’t see any more changes to your energy rates for another year.

Our policy has always been to send a written notification whenever we change our rates to give our valued customers with as much notice as possible.

Why have my rates gone up?

Each year we adjust your energy rates in line with network and wholesale costs. If these costs are higher, we must pass on the cost. The good news is that this means you shouldn’t normally see any more changes to your energy rates until the year ahead.

Local and world events influence wholesale power prices in Australia. Commonly these influences are beyond the control of your retailer. When these costs are higher, we must pass on the cost.
Retailer margin only make up a small percent of a typical energy bill, leaving little room to absorb higher wholesale costs.

To get a rough idea of what makes up a typical electricity bill, check out the cost stack chart (taken from page 4 of the Victorian Default Offer 2023–24 Final Decision Paper) showing the components that make up a typical household bill on a default energy plan. The retail margin is the small orange bit. Although this may not be directly relevant to your specific energy plan, it provides a good overall insight into a typical energy bill.

The good news is that once we re-set rates, you shouldn’t normally see any more changes to your electricity price for another year. To learn even more about the cost stack and retail margins for default energy plans, see the final determination document “Default market offer prices 2023–24“

Why do energy rates change?

GloBird is a retailer, we buy energy on the wholesale market, and pay the network/distributors who deliver the energy to your premises. As such, we do not control wholesale or network prices. Wholesale costs are driven by supply and demand on the NEM (National Energy Market), and network companies obtain regulatory approval for their distribution charges.

Why do gas rates change?

GloBird is a retailer that buys gas on the wholesale market, we pay the network/distributors who manage the infrastructure and deliver the gas to your home. As such, we do not control wholesale or network prices. Wholesale costs are driven by supply & demand. The recent wholesale cost of gas has changed. To learn more about this visit our blog.

These costs make up the vast majority of your bill. GloBird are a budget retailer and operates on very small margins to pass on the best price we can to our customers. The retail margin makes up only a very small percentage of a typical energy bill.

Why have my rates changed so soon after I joined you?

GloBird normally reset energy rates once a year. The length of time your price will remain unchanged depends on when you joined us. The further away from that annual price re-set date, the longer your rate will remain unchanged. Likewise, customers who join us later may see a rate change sooner. The good news is that once we re-set rates annually, you shouldn’t see any more changes to your rates for another year.

What can I do to save more?

Ultimately, the best way to control your energy costs is to manage your usage. A list of energy saving tips is available below.

Gas 9 simple tips to keep your gas bill down

Electricity How Can We Save Energy In Our Homes?

We always want to make sure you’re on the most cost-effective plan, you can contact us at any time to check your plan. Email CS@GloBirdEnergy.com.au

What are the government doing to ease the pressure of rising energy costs?

The federal Government recognise the need to help Australians with the rising cost of energy and have teamed up with the States to set up the largest “Energy Relief Package” in Australian history. Together they have put $3 Billion into a relief fund to help millions of Australian households . Many of the payments will automatically be applied to energy bills. To learn more about eligibility and the details of the Energy Relief Package for your state or territory click here.