Referral Bonus Terms and Conditions

Referral Program Bonus

Why we introduced the referral program bonus?

To keep costs down, GloBird Energy (GloBird) does not spend heaps on marketing. Most of our growth has been based on word of mouth.

The referral program bonus (bonus) is introduced to reward our existing residential customers (referrer) who promote GloBird to others (referee) such as, friends, family members and colleagues.

Referral program bonus T&Cs

1. Eligible for the bonus:
   1. The referrer must be a GloBird residential customer with an open account with no overdue amount owing.
   2. The referrer must not promote GloBird to others by sending any forms of electronic messages without the recipient’s consent, by cold-calling, door knocking, or by publishing or distributing any advertisement including on web forums, chat rooms, or social media without GloBird written and prior consent.
   3. The referee must be a new residential customer that satisfies the definition provided in the section below.
2. The referral scheme is not available to GloBird’s employees, channel partners, or to existing customers in conjunction with other offers.
3. The value of the bonus is $50 inclusive of GST.
4. The bonus will be applied to the referrer’s account after the referee pays their first invoice (by the due date), and will appear on referrer’s next invoice that follows. Referrer’s can track when the credit is applied via MyAccount.
5. The bonus will be applied to the referee’s account after they pay their first invoice (by the due date), and will appear on the next invoice that follows.
6. The bonus cannot be applied retrospectively, and the referrer’s details must be provided by the referee at the time of the sign-up.
7. The bonus can only be used as a credit towards the referrer’s energy account and cannot be redeemed for cash.
8. Any unused portion of the bonus will expire after 12 months from the date the bonus was applied to the account.
9. If the referee’s account is closed within the first 3 months of the successful transfer date to GloBird, any already paid bonus will be reversed (clawback).
10. GloBird may at any time amend or discontinue this promotion without prior notice.

Definition of “new residential customer”

For the purpose of the referral program bonus T&Cs, new residential customer means:

1. a person who purchases energy principally for personnel, household or domestic use; and
2. who has never had an electricity or gas account with GloBird in the 24 months preceding the referee’s sign-up’s date, regardless of whether the account is currently active or not.

When assessing if the referee is deemed to be a new residential customer we assess the referee’s name, phone number, email address, premises address, National Meter identifier (NMI), Meter Installation Registration Number (MIRN), meter number or any similar details with our records.

Referral Program Bonus offer expires 30/06/2025