How to pay your energy bill
How To Pay Your Energy Bill
A full list of payment methods is included on your invoice
Protect yourself from scams.
Please be wary of any third-party companies claiming they will pay your utility bills on your behalf for a “discount”. These claims are to trick you into sharing your details, and do not work. Only reply to sources you know and trust, and if you have any doubts – contact your utility provider directly.
BPay
BILLER CODE 625921 – use the unique customer reference number on your bill
Pay Online
Login to your My Account and make online payments securely directly on your account.
Pay online with major credit cards (Immediate Processing) and no fees Click here to proceed
Direct Debit by Credit Card
Please click here to set up this facility online, alternatively call 133 456 or 1800 516 888 (中文).
By Phone
To pay by phone, call 1300 456 729. To make a payment in an alternate language (Chinese) call local number 03 8813 8888. We accept Visa, MasterCard and American Express. We do not charge extra for credit card payments.
In Person
Pay at any Australia Post Office
Over the counter at any post office fees may apply. Click here for fees