• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

GloBird Energy

Energy

  • Join Us
    • Switch now
    • Moving home
    • Why choose us?
  • Offers / Rates
    • Get a quote
    • Send us your bill
    • Electricity Rates

      Home electricity Business electricity

      Gas Rates

      Home gas Business gas
    • GloGreen - carbon offset energy
    • ZEROHERO – Solar & Battery
    • Understanding tariffs
    • Upgrading to a smart meter
  • My Bill
    • Make an online payment
    • How to pay your energy bill
    • Compare my bill
    • Direct debit
    • Energy concessions
    • Understanding my bill
  • About
    • Awards and media
    • Contact us
    • Frequently Asked Questions
      • FAQs about GloBird
      • Rates / Discounts
      • Switching / Moving
      • My Account
      • Billing / Payments
      • Fees
      • Meters / Tariffs
      • Faults / Emergencies
      • Solar
      • Energy industry
      • Remote Connection & Disconnections
      • Timeframes for Common Job Requests
      • Weather
    • Fees
    • Jobs
    • Graduate Program
    • Blog
    • Give us your feedback
  • Solar & Battery
  • Quick Pay
  • My Account
My Account
  • Join Us
    • Switch now
    • Moving home
    • Why choose us?
  • Offers / Rates
    • Get a quote
    • Send us your bill
    • Home electricity
    • Home gas
    • Business electricity
    • Business gas
    • Understanding tariffs
    • Upgrade to a smart meter
  • GloGreen - carbon offset energy
  • My Bill

    • How to pay your energy bill
    • Compare your bill
    • Direct debit
    • Energy concessions
    • Understanding my bill
  • About Us
    • Awards & media
    • Contact us
    • FAQs
    • Fees
    • Jobs
    • Graduate Program
    • Blog
    • Give us your feedback
  • Quick Pay
  • My Account

Keeping things simple means keeping costs down

11/10/2017

When we decided to start GloBird Energy we knew we had to get two things right: the technical side and the human side (you can read more about that in this previous post).

Those two elements intersect when it comes to the plans we offer. Firstly, we were determined to make them as good or better than any available from our competitors.

We also wanted to keep them clear and simple for our customer service team to help people who have questions or issues.

 

Three simple residential energy plans

Some companies offer a pay-on-time discount on part of the bill, for example, the consumption or usage portion, but not the fixed supply charge, while other companies discount the entire bill.

We have both options, so you can pick the plan that suits you best, depending on how much power you use.

GloSave is ideal for small to average size households because the discount is off the entire bill.

Boost is better for larger households with well-above-average energy usage, because it offers a larger discount, but off usage only.

Solar Plus is ideal for solar households that sell a reasonable amount of their power back to the grid. A high feed-in tariff works for some but not others.

 

Minimising costs and charges

We don’t have dozens of different plans because that business model creates more overheads, due to the additional resources used in devising, monitoring, adjusting, and servicing them.

In other words, keeping it simple saves us money which, in turn, saves you money.

The pay-on-time discount is offered because it costs us a lot more if people don’t pay on time.

Some people ask: “why not charge everyone less & not offer pay-on-time discounts?”.

It’s pretty simple: we don’t think people who always pay on time should be covering the additional costs for us to do business with those who don’t.

Direct debit is also a money saver for us, so we pass on that saving by incorporating that additional 1per cent discount to encourage people to do that.

We know some people don’t want to but, again, we would rather provide an incentive to those who are happy to go that way, as it does help us keep costs down.

 

Everything we do is modest and simple

We’re just a small business that wants to do well by being better at what we do than the majority of others in the energy retailing sector. We don’t need to dominate the marketplace. We’ll stick to our philosophy.

Our determination to keep our overheads low is exemplified by our modest office in suburban Mitcham. Gleaming multi-storey towers in the CBD are for others. We just need a functional space where our staff are comfortable and happy to come to work (less traffic and good coffee are nice bonuses!).

We also think about what consumers want and hopefully offering customers the freedom of no lock-in contracts sends a clear message that we’re not the kind of company that traps you. We believe in your right to choose.

We want you to be our customer because you want to be, not because we “made you”.

As far as GloBird Energy is concerned, we’re all in it together, and we believe a customer-business relationship that is mutually beneficial – when there’s an element of both parties doing the right thing by each other – is the most sustainable (and satisfying).

If you’re not with us yet, but might be ready to make the change, check out our plans and get a quote now. It takes about 30 seconds. Simple as that!

Filed Under: News

Primary Sidebar

Help Centre

  • FAQ
  • Help & Support Resources
  • Legal & Compliance
  • Retail Code
  • Consumer Data Right
  • Hardship Policy
  • Privacy and Credit Reporting Policy
  • Payment Assistance Policy
  • Dispute Resolution
  • No Contact List
  • FREE LUNCH Plan Terms and Conditions
  • Standing Offer Information
  • Fees
  • Life Support
  • Terms & Conditions
  • Summary of Customer Rights
  • Family Violence Policy
  • Gas Faults & Emergency

Footer

Why Join Us

At GloBird, you’re free as a bird. Free to enjoy our low cost energy for as long or as little as you like with our attractive range of cheap electricity and gas plans. There are no lock-in contracts, no termination fees, just great value energy.

Offers & Rates

Home Electricity
Home Gas
Business Electricity
Business Gas
Standard Retail Contract

Help & Resources

  • FAQ
  • Help & Support Resources
  • Legal & Compliance
  • Retail Code
  • Consumer Data Right
  • Hardship Policy
  • Privacy and Credit Reporting Policy
  • Payment Assistance Policy
  • Dispute Resolution
  • No Contact List
  • FREE LUNCH Plan Terms and Conditions
  • Standing Offer Information
  • Fees
  • Life Support
  • Terms & Conditions
  • Summary of Customer Rights
  • Family Violence Policy
  • Gas Faults & Emergency

Globird Energy

PO Box 398, Ringwood, VIC, 3134

133 456

1800 516 888 (中文)

cs@globirdenergy.com.au

Search

Like most websites, we use cookies to analyse our website traffic, social media, advertising, statistics, errors and broken page links. We share this data with our website developers and analytics partners who may combine it with other information that you’ve provided to them. See our privacy policy for more information.

  • Home
  • About Us
  • Offers & Rates
  • Moving Home
  • Contact Us

© 2025 GloBird Energy