Feedback & complaints
Feedback & Complaints
We’re all ears
At GloBird Energy we’re dedicated to providing you with excellent customer service, and it’s important to us that you are satisfied with the service we provide. If you have any feedback or a complaint regarding the services we provide, please let us know.
To give feedback or make a complaint
The methods to contact us to provide feedback or a complaint, and how we handle your complaint is found in our Complaints & Dispute Resolution Policy.
Alternatively, you can complete the form below. To ensure a speedy resolution please provide as much information as possible, including details of your feedback/complaint, the fuel type, account/site information and your preferred method of contact.