Why are my energy rates changing?
As with all energy retailers, we need to adjust your energy rates in-line with network and wholesale costs. The earlier you joined us the more likely it is that you will have a price change. For example, if you joined in 2016 or 2017 your new rates will likely be higher now because power prices have gone up. However; depending on where you live, your tariff, and the time you signed up, you may see lower rates.
Why does my price increase seem so high?
The earlier you signed up the more likely your rates will have risen. Price changes affect people differently, it can depend on how low your rates were when you first joined Globird. For example a 4 cent per kWh increase may seem high if your original rate was only 10 cents. What matters is the rate you pay for power, and GloBird will always provide you with some of the best rates on the market.
How can I be sure the price rise is fair?
GloBird doesn’t have lock in contracts, so we won’t just change your price unless we absolutely have to. It is simply not in our interests to do so. The price of power is an Australia-wide issue right now. We have written a number of blog posts on the subject click here. As always, GloBird continues to be among the most competitive energy providers in the market. Please let us know if you have any questions. You can contact us on CustomerService@GloBirdEnergy.com.au
What can I do to save more?
We would love the opportunity to talk with you and check our available energy plans to make sure you’re on the most cost effective plan for you. Call us on 13 3456